Successful loss adjusting in emerging markets often comes down to how well your provider knows your territory and whether they have operated there before. Their ability to move safely, have access to relevant sites and areas of interest and to communicate with key people are all important.
If your insurer’s adjuster claims to have a capability in your territory, can they show case studies and demonstrate swift resolution of previous cases?
Our previous experience has encouraged us to ensure that loss adjusters have strong relationships with security providers, so that should the worst happen, their ability to move and to react, are not completely curtailed by their own inability to operate in a territory.
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