Although experience and geographical spread are significant considerations when your insurers appoint their kidnap / crisis assistance responders, it is vital that you understand what their experience and knowledge is, for your particular territory.
Even the most experienced responders cannot have experience in every territory. When it comes to delicate negotiations, that local knowledge can be vital.
Always ask how many cases your provider has completed, in the territory where you work?
What were the outcomes?
Do they have a solid understanding of the key players in the country and a network of contacts there?
+44 (0)207 692 0642
and speak with a global insurance specialist in your territory.